1. Introduction
These Terms of Service govern your access to and use of the FRRK website, online store, products, services, content, features, and related functions. By accessing our website, creating an account, placing an order, or using our services, you agree to these Terms of Service.
If you do not agree to these Terms, please do not use our website or services.
2. Eligibility
By using our website, you confirm that you are legally capable of entering into a binding agreement. If you use our website on behalf of a company or organization, you confirm that you have authority to bind that entity.
You must be at least 18 years old to browse and purchase products on this site. Our goods are adult intimate wellness items. No purchases by minors are permitted.
3. Product Information
We strive to keep product descriptions, images, sizes and specifications accurate. However, minor colour, texture or detail differences may exist due to screen display and manufacturing batches. We reserve the right to update, modify or discontinue any product at any time without prior notice.
4. Pricing & Payment
All product prices shown on the website are subject to change without notice. Prices do not include shipping fees, import duties or local taxes unless clearly stated. You agree to pay all charges for your order at checkout. We may cancel or refuse orders in cases of suspected fraud, pricing errors or payment verification failure.
5. Orders & Cancellation
Once payment is confirmed, your order enters processing. You may request order cancellation only before the package is dispatched from our warehouse. After shipment, cancellation is not available; you will need to follow our Refund Policy for any claims.
6. Intellectual Property
All text, images, logos, graphics and content on the FRRK website belong to FRRK. You may not copy, reproduce, distribute or reuse our site content for commercial purposes without written permission.
7. User Conduct
You agree not to:
- Use this website for any illegal, harmful or unauthorized purpose
- Attempt to hack, disrupt, spam or damage our website and server
- Submit false information or fraudulent orders
- Resell our products in violation of our policies
8. Disclaimer of Warranties
The website and products are provided on an "as-is" basis. We do not guarantee that the website will run uninterrupted or error-free. Please read all product instructions carefully before use. You are responsible for safe and proper use of intimate wellness products.
9. Limitation of Liability
FRRK shall not be liable for any indirect, incidental, consequential damages arising from product use, website access or order delivery, to the maximum extent permitted by applicable law.
10. Governing Law
These Terms shall be governed by the laws of Hong Kong. Any disputes will be resolved under applicable Hong Kong legal rules.
11. Policy Updates
We may update these Terms of Service at any time. Changes become effective once published on this page. Continued use of the website after updates means you accept the revised terms.
12. Contact
If you have questions about these Terms of Service, please contact our customer support team.